AIDS and Behavior: Mixed Methods Analysis of Telehealth Experience, Satisfaction, and Quality of Care During the COVID Pandemic Among Persons with HIV in Washington, DC

AIDS and Behavior: Mixed Methods Analysis of Telehealth Experience, Satisfaction, and Quality of Care During the COVID Pandemic Among Persons with HIV in Washington, DC

High satisfaction was seen for telehealth services when used by patients with HIV (PWH). PWH were asked about their use of telehealth for care related to HIV, their housing status, residence, clinic type, general telehealth use, and satisfaction with HIV care. Participants were 4 times more likely to use telehealth if they were using a community clinic compared with a hospital-based clinic, and individuals living with type 2 diabetes were more likely to report using telehealth for visits for HIV compared with those without diabetes. The researchers concluded that telehealth was well received and had high satisfaction in the urban and racially diverse cohort of PWH in Washington, DC. HIV care could be strengthened as long as the technology is applied in an equitable manner for all PWH. For additional coverage, see AJMC.