Studies & Surveys2021-05-27T18:45:26-04:00

The Alliance for Connected Care has included below a list of telehealth research and reports on utilization/adoption, feasibility and cost-effectiveness, and impact on clinical outcomes.

In addition, in response to the developments during COVID-19, the Alliance has compiled COVID-19 research and reports as well as polls on patient and provider adoption, acceptance, and satisfaction with telehealth during the COVID-19 public health emergency.  The Alliance will continue to update this page with telehealth polls and relevant research as they are published.


FAIR Health – Monthly Telehealth Regional Tracker

The Monthly Telehealth Regional Tracker uses FAIR Health data to track how telehealth is evolving on a monthly basis. Selecting a month and clicking on one of the four US census regions in the map below will display an infographic on telehealth in that month in that region. Clicking on national statistics will display an infographic for the nation as […]

COVID-19 Healthcare Coalition: Telehealth Impact Study: Patient Survey Executive Summary

COVID-19 Healthcare Coalition: Telehealth Impact Study: Patient Survey Executive Summary

Telehealth use, which surged during the COVID-19 pandemic, has provided a way for patients to continue to receive care while remaining safe in their homes. To explore patients’ experiences with telehealth, the COVID-19 Healthcare Coalition recently conducted a survey of 2,007 patients across the country who received at least one telehealth […]

Education vs Clinician Feedback on Antibiotic Prescriptions for Acute Respiratory Infections in Telemedicine: a Randomized Controlled Trial

A new study published in the Journal of General Internal Medicine found that providers using a virtual care platform with real-time access to their own prescribing statistics as well as practice-wide statistics reduced their prescribing rates, which would reduce the estimated 2.8 million antibiotic-resistant infections that occur each year in the U.S.

View more and purchase the full study here:

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How Americans Feel About Telehealth: One Year Later

SYKES: How Americans Feel About Telehealth: One Year Later

The main findings of the survey include:

  • Before the pandemic, 66% of all respondents were doubtful of the quality of care someone could receive in a telehealth appointment, however 80% of all respondents now believe people can receive quality care through telehealth.
  • 31% of respondents who tried telehealth during the pandemic feel […]

Behavioral Health Provider Experiences with Telehealth in Michigan During COVID-19

The COVID-19 pandemic prompted state and federal policy changes that enabled behavioral health providers to rapidly shift from in-person to telehealth visits to continue treating clients. This IHPI brief examines Michigan providers’ experiences with virtual care and outlines policy considerations to sustain and improve access to telebehavioral health.

State Brief

Federal Brief

U.S. Telehealth Satisfaction Study

A new survey released October 1 found that of 4,300 individuals overall customer satisfaction with telehealth is high, but barriers to access remain. According to the 2020 U.S. Telehealth Satisfaction Study from J.D. Power, Alliance Board Member Amwell ranked highest in telehealth satisfaction among direct-to-consumer brands.

Over three-quarters of US specialists increased use of telemedicine during the COVID-19 pandemic, says GlobalData

In a survey conducted by data and analytics company GlobalData, 79% of specialists indicated that their use of telemedicine technology had increased as a result of the pandemic. Of the 79% of respondents who reported an increase in use, almost 30% reported an increase of between 81–100%, while 13% indicated an increase of 61–80%.

Over three-quarters of US specialists increased use of […]

Medicare Eligible Seniors Survey Findings: Technology, COVID-19, The 2020 Election And More

survey of more than 1,000 Medicare-eligible consumers aged 64 and older conducted from July 17 to July 20 finds seniors are embracing telehealth and digital technologies. Telemedicine usage jumped 340% among Medicare-eligible seniors since the start of the COVID-19 pandemic and nearly one-third of consumers age 64 and older say they monitor their health using a wearable. Prior to COVID-19 […]

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