Alliance Requests CMS to Consider Administrative Burden on Telehealth Practitioners

The Alliance for Connected Care sent a letter to the Centers for Medicare and Medicaid Services (CMS) regarding ongoing decisions by CMS that will dramatically increase administrative burden for both practitioners offering telehealth services and CMS itself.

CMS currently allows telehealth practitioners who offer a telehealth service from their home or another location to report the location in which they can offer in-person care on their billing forms. This continuity in the billing of services while offering more flexible care has enabled telehealth to expand provider capacity, supported patient access to after-hours care from their existing clinicians, and has been a determining factor in the decision of many health care practitioners to remain in the workforce.

Unfortunately, this policy is set to expire after December 31, 2024. The Alliance for Connected Care respectively requests that CMS consider making permanent its existing policy allowing a practitioner to bill from their in-person practice location.