mHealth Intelligence: Even Before COVID-19, Telehealth Supported Timely Access to Primary Care

A new Emory Healthcare study reveals telehealth helped patients gain more timely access to primary care compared to the barriers associated with in-person office visits. The study results revealed that telephone-enabled care was higher than both video (56.6 percent) and in-person (46.5 percent) appointments. This demonstrates telemedicine’s ability to ensure that patients get timely access to care and makes a compelling case for telehealth’s effect on care access.