FAIR Health: Mental Health Conditions Account for 66 Percent of Telehealth Claim Lines Nationally in January 2024
Telehealth accounted for 4.8 percent of all medical claim lines nationally. Telehealth utilization varied by region, from a high of 6.3 percent of all medical claim lines in the West to a low of 3.6 percent in the South. In between were the Northeast (5.9 percent) and the Midwest (4.1 percent). The top telehealth diagnostic category nationally and in every region was mental health conditions. It accounted for 66.3 percent of telehealth claim lines nationally, and from 56.0 percent (South) to 75.3 percent (Northeast) regionally.