FAIR Health: Telehealth Utilization Decreased Nationally and in Every US Census Region in September

According to FAIR Health’s Monthly Telehealth Regional Tracker, telehealth utilization decreased nationally and in every US census region in September 2024. Nationally, telehealth claim lines dropped from 4.96 percent of medical claim lines in August to 4.80 percent in September, a decrease of 3.3 percent. At the national level and in every region, mental health conditions remained the most common diagnostic category.

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