Front-line workers fear not adapting to new tech quickly enough

Beckers Hospital Review: Front-line workers fear not adapting to new tech quickly enough

According to a Microsoft report, many front-line workers are being asked to adapt to new technologies on the fly and are worried that if they can’t, they may lose their jobs. The report surveyed 9,600 front-line workers and managers across eight industries, including health care. They found that workers were generally more open to new technologies and were excited about the opportunities and efficiencies they can create, but needed support in adapting. The report suggests that investing in training is just as important as investing in the technology itself.