Harvard Review of Psychiatry: Finding Our Lanes: A Roadmap for Collaboration Between Academic Medical Centers and Behavioral Telehealth Companies
Outpatient mental health care in the United States is delivered by an uncoordinated patchwork of public and private entities that struggle to effectively differentiate the care they provide. The authors review the current landscape of ambulatory mental health care and provide a roadmap for strategic integration is presented for how academic centers—institutions frequently overwhelmed by patient volume—might leverage partnerships with a private sector eager to utilize novel technology to improve access, demonstrate data-driven outcomes, and advocate for improved reimbursement from payers.