JMIR Publications: A Novel Digital Health Platform With Health Coaches to Optimize Surgical Patients
A digital health platform that combines human health coaches and personalized recovery care plans was able to engage surgery patients in their perioperative journey and reduce their hospital length of stay (LOS). The study examines the efficacy of Pip Care, a platform that provides a surgical recovery plan with daily tasks and advice, among others. Overall, the platform demonstrated an 82 percent weekly engagement rate, defined as repeat attendance at health coaching sessions. Results from 95 survey submissions showed high satisfaction with the platform. Patients strongly agreed that health coaching helped them through the perioperative process.