Journal of Rural Health: Medicare Telehealth Utilization by Rural Health Clinics and Federally Qualified Health Centers
Telehealth use curbed the decline in outpatient visits for all clinic types during the pandemic. Telehealth use declined as the pandemic continued in 2021 yet remained higher than pre-pandemic levels. FQHCs had higher telehealth use than RHCs in 2020-2021. Urban FQHCs experienced the largest increase in telehealth use during the pandemic followed by RHCs. RHCs were less likely to provide telehealth services than FQHCs during the pandemic. Telehealth flexibilities were associated with greater telehealth use among FQHCs and RHCs but did not make up for the overall decline in health service use.
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