Information Systems Research: Impact of Telehealth and Process Virtualization on Health Care Utilization
A study by University of Texas researchers found that insurance plans should expand their telehealth coverage to include more providers and close the health care access divide in rural locations, which can reduce subsequent hospitalizations and unnecessary costs. The authors found that telehealth’s benefits can be seen in treating conditions and diseases with “high virtualization potential” such as mental health, skin problems, metabolic conditions and musculoskeletal diseases. Telehealth can also function as a gateway to healthcare for individuals who live in rural areas. Additional research is needed for “less virtualization potential” specialties. For additional coverage, see Fierce Healthcare.
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