Patient Satisfaction with Medical and Social Concerns Addressed During Telemedicine Visits

Cureus: Patient Satisfaction with Medical and Social Concerns Addressed During Telemedicine Visits

Assessing patient satisfaction with this mode of health care delivery is an important metric of success as it is broadly implemented across various settings. This study assesses patient satisfaction with the medical and social aspects of the care they receive via telemedicine at a university-affiliated primary care training clinic in Detroit, Michigan. Telemedicine was well received, with high satisfaction for addressing medical and social concerns. The results of this study support the use of telemedicine to assess social determinants of health in an underserved minoritized patient population and will help physicians optimize future interactions with patients through telemedicine.