McKinsey & Company: Patients love telehealth—physicians are not so sure

A recent report from McKinsey & Company found that consumers still prefer the convenience of digital engagement and virtual-care options, whereas physicians would prefer returning to in-person care. Two-thirds of physicians and 60 percent of patients said they agreed that virtual health is more convenient than in-person care for patients, but only 36 percent of physicians find it more convenient for themselves. As such, it will be important to engage physicians in the design of new virtual-care models.