PR Newswire: Survey: Consumers Prefer Telehealth Over In-office Visits for Routine Care

A survey, sponsored by Epic-based virtual care platform KeyCare, found that 79 percent of consumers stated it was important that both their regular doctor and their telehealth provider had access to their health records for sharing critical data such as current medications or chronic health conditions. When given a choice between an in-office or a telehealth visit for several types of issues, respondents chose telehealth as their top choice almost half the time. For minor but urgent issues, 41 percent of respondents chose telehealth, compared to 19 percent for first-available, and six percent for whatever time worked best in their schedules. These findings suggest that patients want more telehealth options and prefer the idea of receiving virtual care from doctors and care teams who have the ability to view and share their comprehensive health records.