Medical Device and Diagnostics Industry: Software Advice Reported that the Use of Technology is Often the Answer to More Efficient Patient Care
A recent survey by Software advice compiled the experiences of adults who had visited a health care provider over the last three years with in-person visits, telemedicine, and the use of certain health care tools like patient portals. For in-person visits, the main pain-points were waiting room times, appointment scheduling, time to get to the appointment, and the amount of time the physician spent with the patient, whereas patients described pain-points for telehealth as much less significant. Much like in-person visits, the survey showed that most patients reported only up to 20-minutes of a provider’s time in a virtual appointment. While the brief time with a doctor was considered a negative for in-person appointments, quick telehealth visits were seen as a positive, considering that patients could spend significantly less time away from work.