Department of Veterans Affairs: Veteran Satisfaction and Trust in VA Telehealth Continues to Rise More Veterans are turning to VA telehealth for their care due to its convenience, accessibility and ability to provide tailored care. According to data from the first half of the fiscal year, 91.8 percent of Veterans who have used telehealth [...]
FAIR Health: Monthly Telehealth Regional In the sixth year of reporting on the evolution of telehealth, FAIR Health found mental health conditions constituted the top diagnostic category nationally and in every region. This category accounted for 58.5 percent of patients with a telehealth claim nationally. The percentage of patients with a telehealth claim increased nationally, rising [...]
Journal of Health Organization and Management: Association Between Telehealth Service Utilization and Health Care Services During the Pandemic This study aimed to investigate the association between telehealth service utilization and health care services during the pandemic. The study found that national telehealth utilization rate was 43 percent. Additionally, delay in seeking medical care and [...]
Journal of Primary Care & Community Health: Shifting Patterns in Primary Care Telehealth Utilization Among Medicare Beneficiaries and Providers This study examined primary care patient sociodemographic characteristics, telehealth utilization patterns, and provider adoptions before and during the pandemic. Among 201 677 Medicare beneficiaries accessing primary care, 1364 used telehealth before the pandemic, compared to 73 994 [...]
Digital Health: Use of Telehealth by US Adults With Depression or Anxiety Disorder This study aimed to explore the patterns of telehealth use among individuals with depression or anxiety disorders. Data used were from the 2022 Health Information National Trends Survey (HINTS). Individuals with depression/anxiety disorder were more likely to use telehealth and to [...]
Heath Affairs Scholar: Utilization and Quality Among Medicare Advantage Beneficiaries with High Vs Low Access to Telehealth Access to telehealth care has increased markedly in recent years, especially for patients in the Medicare Advantage (MA) program. The study found that high-telehealth access was associated with a 13.4% decrease in in-person evaluation and management (E&M) [...]
Morningstar: In December, Telehealth Utilization Increased Nationally and in Every Region Except the West, Where It Decreased According to FAIR Health’s Monthly Telehealth Regional Tracker, telehealth utilization in December 2024 increased nationally and in every region except the West, where it decreased. Nationally, telehealth claim lines increased from 4.82 percent of medical claim lines [...]
Medicare Payment Advisory Commission (MedPAC): March 2025 Report to the Congress: Medicare Payment Policy MedPAC released its mandatory report to Congress on the Medicare fee-for-service (FFS) payment systems, the Medicare Advantage (MA) program, and the Medicare prescription drug program (Medicare Part D). Most notably for telehealth, MedPAC found that for FFS beneficiaries who use [...]
medRxiv: Telehealth and Outpatient Utilization: Trends in Evaluation and Management Visits Among Medicare Fee-For-Service Beneficiaries, 2019-2024 Prior to the pandemic, telehealth accounted for just 0.1% of monthly E&M visits but surged to 41.0% in April 2020 before stabilizing between 5.7% and 7.0% in 2023-2024. The average monthly E&M visit rate per 1,000 FFS beneficiaries [...]
NEJM Catalyst: Community Tele-Paramedicine to Improve Telehealth Access for Underserved Populations NewYork-Presbyterian and the Weill Cornell Medicine Department of Emergency Medicine designed and implemented the Community Tele-Paramedicine program to increase access to robust telehealth services for medically underserved populations and reduce preventable emergency department visits and hospital admissions for patients living with multiple chronic [...]