mHealth Intelligence: Telehealth Use Among Medical Groups Peaked in First Half of 2020

According to the 2021 Medical Group Telehealth Survey by AMGA, telehealth utilization peaked in the first half of 2020 and decreased as the year came to a close, with providers predicting that virtual care use would continue to decline in upcoming years. Telehealth utilization among medical groups saw the most significant increase between the first and second quarter of 2020. Primary care groups had the biggest incline, with telehealth accounting for 1.9 percent of all visits in Q1 and 33.3 percent of all visits in Q2.