CMS released a survey of Medicare beneficiaries during COVID-19 View CMS press release According to the survey, the most common type of forgone care because of the pandemic was dental care (43%), followed by regular check-up (36%), treatment for ongoing condition (36%), and diagnostic or medical screening test (32%). The most common reason cited [...]
A new survey released October 1 found that of 4,300 individuals overall customer satisfaction with telehealth is high, but barriers to access remain. According to the 2020 U.S. Telehealth Satisfaction Study from J.D. Power, Alliance Board Member Amwell ranked highest in telehealth satisfaction among direct-to-consumer brands.