American College of Surgeons: Telemedicine Reduces Odds of No-Show Clinic Visits By More Than Two-Thirds for Surgical Patients

An American College of Surgeons (ACS) study found that telemedicine was effective at reducing no-show visits. No-show rate was highest among in-person appointments (11.7 percent) compared to telemedicine visits (2.5 percent). Research findings were presented at the Scientific Forum of the ACS Clinical Congress 2022. “Low access to transportation is the number one reason for patient no-show visits.* Telemedicine is a feasible way for us to reach out to patients who would otherwise have a lot of barriers to access the health care system,” said lead study author Connie Shao, MD, a general surgery resident at the University of Alabama Birmingham.