American Journal of Managed Care: Characterizing Telehealth Use in the US: Analysis of the 2022 Health Information National Trends Survey

A study published in The American Journal of Managed Care aimed to evaluate patient motivations for using telehealth and patient characteristics associated with telehealth use in 2022. The most common motivation for using telehealth was if the respondent’s physician recommended or required the service (73.6 percent). Researchers noted that identifying patients’ motivations may help decision makes better understand the perceived value of telehealth among patients and may help policy makers and administrators create opportunities for increased patient choice around visit modality to maximize health care access, value, and quality.

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