American Psychological Association: Audio-Only Telehealth Services Remain a Key Part of Professional Service
Nearly half of psychologists say their patients prefer therapy via phone versus other types of telehealth. In 2021, two thirds of psychologists (67%) were conducting telehealth services by phone. By 2023, this percentage fell but remained high: More than 2 in 5 psychologists (43%) treated patients by phone. In 2023, nearly 7 in 10 licensed psychologists used audio-only telehealth services when treating adults.
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