Deloitte: 2021 Connectivity and Mobile Trends Survey

Deloitte’s latest survey of more than 2,000 individuals found widespread satisfaction with telehealth — with some reservations. Eighty-two percent of respondents who went on a virtual visit said they were satisfied with the experience; respondents liked the ease of getting appointments and reduced risk of catching coronavirus. In contrast, 28 percent of respondents felt the experience lacked the human touch; 21 percent said doctors couldn’t collect vital statistics; and 17 percent cited connectivity issues.

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