Health Affairs: Telemedicine Platforms Need to be Designed with the Visually Impaired and Others With Disabilities in Mind

Visual impairment (VI) ranks among the top 10 leading causes of disability amongst US adults. The impacts of VI are not just exclusive to vision but also affect mental, oral, and physical health. Currently, telemedicine portals lack accessibility customization for persons experiencing blindness. Software designers need to create telemedicine portals that include screen readers, magnification, and high-contrast software. Design flaws that do not promote usability for disabled populations make some platforms relatively inaccessible for independent use.