Health Affairs: Use of And Willingness To Use Video Telehealth Through The COVID-19 Pandemic

According to a report published in Health Affairs, during the COVID-19 pandemic, there was an increase in willingness to use video telehealth. Researchers found that from February 2019 to March 2021, there was an overall increase in willingness to use video telehealth from 50.8 to 62.2 percent. Black adults and adults with lower educational attainment had especially pronounced increases. Before the pandemic, Black adults were less willing to use telehealth than those of other races or ethnicities, with 42 percent reporting willingness in February 2019 compared with 67 percent one year into the pandemic, which was as high or higher than other racial or ethnic groups. Findings suggest that willingness to use telehealth can and does change over time in response to changing circumstances. For additional coverage, see the RAND Corporation press releaseFierce Healthcare, and US News & World Report.

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