JAMA Network Open: Patient Characteristics and Telemedicine Use in the US, 2022
A study found that 43 percent of people opted for telemedicine (also known as telehealth) in 2022, even when in-person visits were available. Of them, 70 percent chose video visits and 30 percent had audio-only, or phone, visits with their doctors. Video visits were less likely among older adults and people without internet access. People who were uninsured, older and didn’t use the internet were more likely to use audio telehealth, or phone calls. Researchers noted that audio-only calls may give people a greater sense of privacy, but clinics and health systems need policies to include audio-only telehealth.
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