Chief Healthcare Executive: Telehealth Increased Healthcare Access for Hispanic, Low-Income Populations During COVID-19

A recent study published in the Journal of Medical Internet Research found that Hispanic and low-income communities had the largest percentage increase in telehealth use in response to the pandemic. Of the more than 4.5 million members of Kaiser Permanente Southern California that were part of the study cohort and enrolled in January 2020, 15 percent were at least 65 years old, 51.5 percent were female, 39.4 percent were Hispanic, and 7.7 percent lived in census tract areas with a median household income less than $40,000. Hispanic patients had the largest increase in telehealth visits at 295.5 percent, and visits for patients in the low-income group increased the most at 313.5 percent.

 

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