FAIR Health: The Evolution of Telehealth during the COVID-19 Pandemic

According to FAIR Health’s data brief, mental health conditions consistently appeared among the top telehealth diagnoses across the country during the COVID-19 pandemic. The report found a 4,347 percent increase in national telehealth claim lines between March 2019 and March 2020. Researchers also observed that COVID-19 did not occupy spots on regional telehealth diagnosis lists immediately starting in 2020. November 2020 was the first month COVID-19 appeared on a regional telehealth diagnosis list. This finding suggests that telehealth was used for conditions other than just COVID-19. For additional coverage, see mHealth Intelligence.