The COVID-19 pandemic prompted state and federal policy changes that enabled behavioral health providers to rapidly shift from in-person to telehealth visits to continue treating clients. This IHPI brief examines Michigan providers’ experiences with virtual care and outlines policy considerations to sustain and improve access to telebehavioral health. State Brief [...]
A new survey released October 1 found that of 4,300 individuals overall customer satisfaction with telehealth is high, but barriers to access remain. According to the 2020 U.S. Telehealth Satisfaction Study from J.D. Power, Alliance Board Member Amwell ranked highest in telehealth satisfaction among direct-to-consumer brands.
In a survey conducted by data and analytics company GlobalData, 79% of specialists indicated that their use of telemedicine technology had increased as a result of the pandemic. Of the 79% of respondents who reported an increase in use, almost 30% reported an increase of between 81–100%, while 13% indicated an increase of 61–80%. Over three-quarters of [...]
A survey of more than 1,000 Medicare-eligible consumers aged 64 and older conducted from July 17 to July 20 finds seniors are embracing telehealth and digital technologies. Telemedicine usage jumped 340% among Medicare-eligible seniors since the start of the COVID-19 pandemic and nearly one-third of consumers age 64 and older say they monitor their health using a [...]
Per a Definitive Healthcare survey of more than 2,300 providers and healthcare IT leaders, 23% indicated telehealth will have the greatest impact on the healthcare landscape in the next year. Of the following trends, which do you think will have the greatest impact on the healthcare industry in the year ahead? In what area do you [...]
In a new survey from Caring Advisor, older adults were more satisfied with the experience of virtual visits as compared with other age groups. Survey respondents also indicated they were most comfortable completing virtual appointments with their primary care physician (74.5%), psychiatrist (70.1%), allergist (62%), gastroenterologist (53.5%) and infectious disease specialist (53.1%). Top concerns about virtual visits included [...]
A poll from the University of Michigan’s Institute for Healthcare Policy and Innovation of more than 2,000 adults aged 50 to 80 finds an increase in telehealth visits from 4% as of May 2019 to 26% between March and June 2020. Other significant findings include: They feel very or somewhat comfortable with video conferencing technologies: 64%, up [...]
Change Healthcare and Harris Poll conducted a survey of more 2,000 Americans to better understand the consumer experience of finding, accessing, and paying for healthcare today. The vast majority of consumers agree that COVID-19 will fundamentally change how we receive healthcare in American, with 80% saying that COVID-19 has made telehealth an indispensable part of [...]
A new poll of more than 1,000 seniors found 52% are comfortable using telehealth to receive health care. Of those who have used telehealth during the coronavirus, 91% reported a favorable experience, and 78% are likely to complete a medical appointment via telehealth again in the future. Key Findings: 99% of respondents say they are satisfied with [...]
The latest Modern Healthcare CEO Survey finds that health system CEOs see a wave of innovation in telehealth over the next year. In addition, 92.9% of CEOs cited telehealth as a technology with the most potential to support response to the COVID-19 pandemic. COVID-19 spurs innovation at health systems While health systems across the nation struggle to [...]